Accessibility statement
Last updated: October 2026
ShadowNumber is committed to equal service for all users, including people with disabilities. The website follows the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013, and Israeli Standard 5568, at conformance level AA of WCAG 2.1.
What we did
Full keyboard navigation, with a clear focus indicator and a 'Skip to content' link at the top of every page.
Headings, field labels and text descriptions of images, so screen readers read the page correctly.
AA colour contrast, and dark mode following your device settings.
The app animations stop when they're off screen, have a pause button, and don't move at all when your device is set to reduce motion.
The videos in the guides never start on their own, and their narration comes with captions of exactly what it says.
Text can be enlarged to 200% without losing content, and the layout fits phones.
Hebrew and Arabic right to left, with phone numbers, codes and prices always left to right.
Known limitations
The app screenshots and animations are images; their important content also appears as text on the page.
If you find something that isn't accessible, please tell us and we'll fix it.
Accessibility coordinator
Name: [accessibility coordinator's name – to be completed]
Phone: [to be completed]
E-mail: [to be completed]
You can also reach us through the contact page. We aim to reply within 14 days.
Physical accessibility
ShadowNumber has no public reception at the moment; the service is provided in the app and on the website.